About Lago

At Lago, we’re on a mission to make billing simpler, more transparent, and more adaptable for SaaS companies.

As the leading open-source billing platform, we empower businesses to build flexible pricing models and scale with confidence. We’ve raised over $22 million in funding from top-tier investors including Y Combinator and FirstMark, reflecting strong confidence in our vision and growth.

Our platform has garnered over 8,000 stars on GitHub, a testament to our active and growing developer community. Companies such as PayPal, Synthesia and Mistral.ai choose Lago for their billing.

We’re a team of ambitious, focused individuals who work together to solve hard problems with excellence and accountability. At Lago, we value reliability and proactivity—we trust each other to own tasks, drive them to completion, and adapt quickly. While we encourage you to try fast and “fail fast”, we also expect you to learn fast: make mistakes, but don’t make the same one twice.

If you’re excited by challenges and want to grow alongside a high-performing, supportive team, this is the place for you.

The Role

As a Technical Account Executive, you’ll play a crucial role in connecting our platform to our customers’ needs. You don’t need an engineering degree or years of coding experience, but you do need curiosity, the ability to learn quickly, and a drive to become an expert in Lago’s product.

You’ll guide customers through their journey—from the first contact to onboarding—helping them unlock the full potential of our platform. Your role will involve simplifying technical concepts, solving problems creatively, and championing Lago’s open-source ethos.

What You’ll Be Doing

• Become a product expert: Dive into our documentation, learn how Lago works, and use that knowledge to help customers succeed.
• Help customers win: Lead demos, guide proof-of-concepts, and ensure customers see the value of Lago.
• Simplify technical concepts: Break down APIs, integrations, and billing workflows into clear, actionable steps for customers.
• Own and drive your tasks: Take full responsibility for your work, from start to finish, ensuring a smooth experience for customers.
• Collaborate with excellence: Work closely with our engineering, product, and marketing teams to ensure a seamless customer experience.
• Represent open source: Show customers why Lago’s open-source approach gives them control, transparency, and a better way to scale their business.

Who You Are

• Eager to learn: You don’t need to be a technical expert on day one, but you’re excited to pick up new skills and dive into our product.
• A clear communicator: You can explain complex ideas in simple, relatable ways for both technical and non-technical audiences.
• Ambitious and accountable: You aim for excellence while owning your work and driving it to completion.